Emails are typically answered M- Thursday afternoons & Friday mornings Pacific Standard Time.  If you do not hear from us by the following work day please assume we didn't receive your email and try again at firmdw@gmail.com . Please also supply your phone number in case your emails bounce back so that we have a second way to contact you.  We do NOT give out your information & We will not call you unless email bounces.  We are closed for postal holidays and weekends.   Thank-you and have an amazingly blessed day !!!     :D